Skip to content

Notifications

Notifications are in-app only. They surface in the notification bell in the topbar — a popover preview of the latest five, plus a View all drawer with the full grouped list.

Where they appear

SurfaceWhat it showsMarks read on
Bell popoverLatest 5 notifications, newest first.Per-row click. Opening the popover does not mark anything.
Notification drawerFull grouped list, scrollable, with Mark all read in the footer.Per-row click, or Mark all read.

Clicking a row marks it read and deep-links you to the target — the assignment, the evidence row, the scenario, whichever the event points at.

Notification kinds

Grouped by who typically receives them.

Learner

KindTitleTriggered when
assignment.createdNew assignmentA trainer assigns you a scenario.
assignment.due_soonAssignment due soonAn assignment’s due date is approaching.
assignment.cancelledAssignment cancelledA trainer cancels one of your assignments.
evidence.appliedEvidence applied to your competency mapA trainer’s verdict has moved your radar.

Trainer

KindTitleTriggered when
evidence.pendingEvidence awaiting your verdictA learner finishes an engagement that needs your sign-off.
assignment.completedAssignment completedA learner finishes an assignment you set.
engagement.needs_interventionEngagement needs your touchAn in-flight engagement has flagged for trainer attention.

Field expert

KindTitleTriggered when
scenario.peer_review_requestedScenario needs peer reviewA peer in your field submits a draft for validation.
scenario.validatedScenario validatedA scenario you co-authored or peer-reviewed crosses the validation gate.
scenario.promotedScenario is liveA trainer assigns one of your scenarios for the first time.
scenario.retiredScenario retiredA scenario you authored has been retired from rotation.

Admin

KindTitleTriggered when
org.invitation_acceptedInvitation acceptedA user you invited has joined the org.
copilot.flaggedCopilot output flaggedA user has flagged a Copilot response for review.

Common questions

The bell shows zero, but I have pending work. The bell counts events, not work. If you arrived after a trigger already fired and was marked read, the queue itself (your home page, the bandeja, your inbox) is the source of truth. The bell is a shoulder-tap, not a worklist.

I expected a notification but did not get one. Some events do not have notifications today — for example, a verdict rendered on an open assignment will not necessarily fire its own row until the assignment itself reaches a terminal state. The home queues always reflect actual outstanding work.

Are notifications also sent by email? No. Pondara is in-app only by default. Email and push are pilot-level opt-ins.